Warranties & Guarantees

At Rosec Jewels, we stand by our high quality product and ensure that all the products are free from the manufacturing defects. If you are having any issue regarding the manufacturing, then contact us in 7 days and you may return it for inspection free of shipping cost as we will send a prepaid shipping label once the request is raised If we find a manufacturing defect, then our team will coordinate with you and try to resolve your issue as soon as possible. If we determine the defect is not a manufacture defect, then we will notify and let you know if the damage is serviceable under the cost or otherwise.

Please note that every gemstone and color stone have unique and individual characteristics, and this should not be considered as the defect.


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