30 Day Refund Exchange Policy

30 day refund/exchange policy

Return Policy

We offer 30 days return policy from the date of delivery of order. In this policy a customer can return the products received back to us within 30 days after the delivery of order. We offer return of all orders within 30 days of receiving of order by customer. For returning/exchanging the product customer will have to call us at 09982283388 with in 3 days of receipt of the shipment. We will raise a return request against it. After that customer has to courier the product back to us at the below mentioned address:


Rosec jewels.com

311 Saraogi Mansion
MI Road, Jaipur , 302001


After that once we receive the products back to us we will inform you & then customer can claim for a refund or an exchange.


Pls note the the return courier charges will be borne by the customer only.

Received a defective/damaged product?

Don't worry just Contact Us & inform our customer care agents about any issues with the product. Our customers care agents are there to help you regarding any issues or queries. Don't hesitate to Contact Us, our customer care agents are customer friendly & will listen patiently to your complaints & queries. You can always return/exchange defective/damaged received product.  For all orders you wish to return or exchange you have to call us at 09982283388  within 3 days of the product being delivered. 

For returning/exchanging the product customer will have to call us at 09982283388. We will raise a return request against it. After that customer has to courier the product back to us at the below mentioned address:


Rosec jewels.com

311 Saraogi Mansion
MI Road, Jaipur , 302001


After that once we receive the products back to us we will inform you & then customer can claim for a refund or an exchange.


Pls note the the return courier charges will be borne by the customer only.

You can return the order for following reasons

  • You received a defective/damaged product.
  • The product is not as described & shown by us.
  • The product is not fit or you didn't like the product

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